Shipping policy

At Petberly Store, we are committed to delivering your pet essentials as quickly and reliably as possible.

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery.

For orders within the United States, estimated delivery time is typically 7–14 business days. Please note that delivery times may vary due to carrier delays, customs processing, weather conditions, or high seasonal demand.

We work closely with reliable shipping partners to ensure your order arrives safely and on time. However, Petberly Store is not responsible for delays caused by external factors beyond our control.

Please ensure that your shipping information is correct at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns about your shipment, contact us to assist you.